A Rock and a Hard Place
The RE's office says: [T]he issue is between the bank and our andrology Dr. with you in the middle.... The call needs to be set up between you and the bank and andrology.... I truly think that it is the bank’s error. We have never had this kind of thing happen before.
I say: WAAAAAAAAAAAAAAAAAAAAAAAAHHHHHH!
Seriously, does anyone have any advice on how to go forward from here? The bank refuses to take part in a conference call, and the RE's office doesn't want to talk with us about it anymore, nor do they seem likely to budge on their position.
Any advice about small claims court?