Notes from the Fray
What the hell was I thinking? I was there at 2:00 pm on the Sunday before Thanksgiving. So was everyone else on the planet. It could have been far worse, as we had gone to the co-op and farmers' market in the morning (and Cait ended up at the Safeway later in the day to pick up a prescription because they're the only ones with the generic -- so this shop local thing isn't really working for us in terms of curtailing our fossil fuel use!) meaning that I had a relatively short shopping list. I also ran into another school librarian and we chatted while we stood in line forever.
The trip almost went ENTIRELY down the tubes when it was time to pay. I'd gone to this store primarily because the last time I'd gone I'd gotten a fistful of register coupons for TWO DOLLARS OFF any health and beauty item. And you know what that means! Cheaper HPTs! Cheaper prenatals! Cheaper flaxseed oil capsules! And cheaper tampons! (Cover all the bases, you know.) When I handed the coupons to the cashier, she said, "I think you'll only be able to use one of these at a time." TILT! Whoop! Whoop! My internal fury system was tripped - I'd checked the coupons more than once before heading to the store and nowhere on them did it say that they could not be combined or were limited to one per transaction! She tried to scan in two, and the register rejected the second.
I'm very proud of myself - I did not lose it at that point, but paid for my groceries, collected my receipt (and another damn stack of $2 coupons) and marched over to customer service. I explained, forcefully but civilly, that the only reason I had come to the store was to use these coupons and I wanted $10 back. And?
The senior customer service person told the guy at the desk, "Give her the money."
Hallelujah! I don't usually win these kind of situations.